User Rights & Privacy
Data Deletion
Your data belongs to you. Festora provides users with the ability to request deletion of their account and eligible personal information.
Last Updated: August 21, 2026
What Happens When You Request Deletion?
When your request is processed:
- Your Festora account may be disabled or deleted.
- Eligible personal information will be removed or anonymized.
- Your profile will no longer be publicly available.
- Personal information that is no longer required will be deleted.
Information We May Retain
Certain information may need to be retained for a limited period for:
• Legal compliance
• Financial & transaction records
• Fraud prevention
• Dispute resolution
• Security purposes
• Accounting or regulatory
Before Deleting Your Account
If you are an event organizer, please resolve any outstanding:
- Ticket transactions
- Refund requests
- Creator payouts
- Event disputes
- Account obligations
Ownership Verification: For security purposes, we may verify ownership of the account before processing your request.